Privacy Policy

1. Introduction

Drift Stream ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website drift-stream.com (the "Site") and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site or services.

2. Information We Collect

Information You Provide Directly:

• Account registration information (name, email, password)
• Profile information (education, experience, interests)
• Course enrollment data
• Payment information (processed securely through third-party providers)
• Contact form submissions and inquiries
• Communication preferences and feedback

Information Collected Automatically:

• Device information (browser type, IP address, operating system)
• Usage data (pages visited, courses accessed, time spent)
• Cookies and tracking technologies
• Location information (general geographic region)

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing and improving our courses and services
• Processing account registrations and transactions
• Sending course updates, materials, and communications
• Personalizing your learning experience
• Analyzing usage patterns to improve our platform
• Responding to your inquiries and customer support
• Complying with legal obligations
• Preventing fraud and ensuring security
• Marketing communications (with your consent)

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contractual Necessity: To fulfill our obligations to provide services
• Legitimate Interests: To improve services, conduct analytics, and ensure security
• Consent: For marketing communications and optional services
• Legal Compliance: To meet regulatory requirements

5. Data Sharing

We do not sell your personal information. We may share your data with:

• Service Providers: Payment processors, hosting providers, analytics services
• Instructors: Limited information necessary to deliver courses
• Legal Authorities: When required by law
• Business Partners: Only with your explicit consent

All third parties are contractually obligated to maintain confidentiality and use your information only as necessary to provide services.

6. Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations. You may request deletion of your account and associated data at any time, subject to legal retention requirements.

7. Your Rights

Depending on your location, you may have the following rights:

• Right to access your personal data
• Right to correct inaccurate information
• Right to delete your data (subject to exceptions)
• Right to restrict processing
• Right to data portability
• Right to opt-out of marketing communications

To exercise any of these rights, please contact us at privacy@drift-stream.com.

8. Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Cookies and Tracking Technologies

We use cookies to enhance your experience and analyze site usage. You can control cookie preferences through your browser settings. For details, see our Cookie Policy.

10. International Data Transfers

If you access our Site from outside Thailand, your information may be transferred to and stored in Thailand. By using our Site, you consent to such transfers.

11. Children's Privacy

Our Site and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately.

12. Policy Updates

We may update this Privacy Policy periodically. Significant changes will be communicated via email or prominent notice on our Site. Your continued use of our services constitutes acceptance of updated policies.

13. Contact Us

For privacy-related inquiries or to exercise your rights, please contact us:

• Email: privacy@drift-stream.com
• Phone: +66-2-123-4567
• Address: Bangkok, Thailand
• Business Hours: Monday-Friday, 9AM-6PM ICT